All SaaS Retention Tools

Complete directory of tools for reducing churn and increasing customer lifetime value. Explore by category or see our ranked recommendations.

Sequenzy

AI-powered retention email sequences with native billing integrations

Retention Email Automation
From $19/mo

Gainsight

Enterprise customer success with health scoring and playbooks

Customer Success Platform
Custom pricing

ChurnZero

Real-time customer health monitoring for mid-market SaaS

Customer Success Platform
From $1,500/mo

Totango

Modular customer success with SuccessBlocs templates

Customer Success Platform
Free tier available

Vitally

Modern customer success platform for B2B SaaS

Customer Success Platform
From $150/mo

Intercom

Customer messaging platform with support and engagement

Customer Communication
From $74/mo

Customer.io

Behavioral messaging platform for sophisticated campaigns

Behavioral Email
From $100/mo

Mixpanel

Product analytics with retention cohorts and funnels

Product Analytics
Free tier available

Amplitude

Product analytics at scale with behavioral cohorts

Product Analytics
Free tier available

Pendo

In-app guidance and feature adoption platform

Product Experience
From $7,000/yr

Appcues

No-code product tours and onboarding flows

User Onboarding
From $249/mo

Userpilot

Product growth platform for adoption and expansion

Product Adoption
From $249/mo

Custify

Customer success platform for SMB SaaS

Customer Success Platform
From $199/mo

Planhat

Revenue-focused customer success platform

Customer Success Platform
Custom pricing

Delighted

NPS, CSAT, and customer survey platform

Customer Feedback
From $224/mo

Wootric

In-app micro-surveys for customer sentiment

Customer Feedback
Custom pricing

Heap

Auto-capture product analytics platform

Product Analytics
Free tier available

Drift

Conversational marketing and sales platform

Conversational Marketing
From $2,500/mo

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